If you suspect that your covered DrayTek product has developed a fault, DrayTek's experienced support technicians will help you diagnose the problem and determine whether the unit needs to be service or replaced. If it does, a replacement unit will be sent out the same day for delivery on the next working/business day. With VigorCare, you also have the benefit of an extension to a full 3 years of warranty so that if a fault does develop, you will have no bills for parts, labor or replacement in the event that a warranty fault develops. |