HPE Pointnext Tech Care Essential Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time:...

Quantity:

piece

Item number:
C1EE1-8700099

Manufacturer no.:
H41J3PE

HPE Pointnext Tech Care Essential Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: 612275-201, 612275-291, 612275-371, 612275-AA1, 633724-201, 633724-291, 633724-AA1

Full Contract Period

Service Availability

24 hours a day / 7 days a week

Extended service agreement - parts and labour - 1 year - on-site - response time: 4 h (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 1 year ¦ Technical support - remote diagnosis - 1 year ¦ Technical support - visual remote guidance - 1 year ¦ New releases update - 1 year ¦ Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labour - 1 year - on-site - response time: 8 h (distance from customer site - 320 km) - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 1 year ¦ Defective media retention - 1 year

Compatibility Information

P/N: 612275-001, 612275-011, 612275-201, 612275-291, 612275-371, 612275-421, 612275-AA1, 612275R-001, 612275R-011, 612275R-291, 612275R-371, 612275R-421, 612275R-AA1, 633724-001, 633724-011, 633724-201, 633724-291, 633724-371, 633724-421, 633724-AA1, 744900-371, 744900-421