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C1EE1-9041498 Manufacturer no.:
HU4B2A4#ZSB EAN/GTIN:
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| HPE Pointnext Tech Care Basic Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant DL380 Gen10 Plus More information: General | Service Included | Parts and labour | | Location | On-site | | Full Contract Period | 4 years | | Response Time | Next business day | | Service Availability | 9 hours a day / 5 days a week | Details | Service & Support | Extended service agreement - parts and labour - 4 Years - on-site - response time: NBD (distance from customer site - 160 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 4 Years - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - knowledge base access - 4 Years ¦ Technical support - remote diagnosis - 4 Years ¦ Technical support - visual remote guidance - 4 Years ¦ New releases update - 4 Years ¦ Extended service agreement - parts and labour - 4 Years - on-site - response time: 2 business days (distance from customer site - 320 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - web support - 4 Years ¦ Extended service agreement - parts and labour - 4 Years - on-site - response time: 3 business days (distance from customer site - 480 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday | Compatibility Information | Designed For | HPE ProLiant DL380 Gen10 Plus |
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