Poly+ - Extended service agreement - advance hardware replacement (for 1xMPMRx-S card, no clariti licenses) - 1 year - shipment - response time: NBD - for Poly - Polycom RMX 2000

General

Service Included

Advance hardware replacement

Full Contract Period

1 year

Location

Shipment

Response Time

Next business day

Covered Configurations

1xMPMRx-S card, no clariti licenses

Details

Service & Support

Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD ¦ Technical support - phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday

Compatibility Information

Designed For

Poly - Polycom RMX 2000