Poly+ Partner - Extended service agreement - advance hardware replacement - 3 years - shipment - response time: NBD - for Icron USB 2.0 Ranger 2311

General

Service Included

Advance hardware replacement

Full Contract Period

3 years

Location

Shipment

Response Time

Next business day

Details

Service & Support

Extended service agreement - advance hardware replacement - 3 years - shipment - response time: NBD ¦ Technical support - phone consulting - 3 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 3 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday

Compatibility Information

Designed For

Icron USB 2.0 Ranger 2311