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| Item number: C1EE3-8734728 Manufacturer no.: SVS-PDNA-T2-E5Y EAN/GTIN: n/a |
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| Cisco Solution Support - Technical support - for DNA-P-T2-E-5Y - On-Premise licence - for Cisco DNA Essentials - phone consulting - 5 years - 24x7 - for P/N: C8300-UCPE-1N20, ISR1100X-6G-RF More information: General | Type | Technical support | | Service Included | Phone consulting | | Full Contract Period | 5 years | | Service Availability | 24 hours a day / 7 days a week | Details | Service & Support | Phone consulting - 5 years - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Phone consulting - 5 years - response time: 1 hour - availability: business hours / Monday-Sunday - severity level 3/4 ¦ Phone consulting - 5 years - response time: next business day - availability: after business hours / Monday-Sunday - severity level 3/4 ¦ E-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Web support - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Web knowledge base access - 5 years - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 5 years | Software | Licensing Details | For Cisco DNA Essentials | | For part number(s) | DNA-P-T2-E-5Y | | Licence Type | On-Premise licence | Compatibility Information | Designed For | P/N: C8300-UCPE-1N20, ISR1100X-6G-RF |
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