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| Item number: CIEN4-94374532 Manufacturer no.: PR550_3OS5OS EAN/GTIN: n/a |
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![](/p.gif) | Dell’s base warranty covers repair or replacement for manufacturing defects. With Onsite Service after remote diagnosis, if Dell's technical experts determine that the situation cannot be resolved remotely, a field support technician will come on site, usually within 1-2 business days. It’s support when you need it, where you need it — convenient for you.
Dell recommends ProSupport Suite - You need more than basic warranty service to keep your remote employees happy and productive. ProSupport for PCs combines 24x7 direct access to in-region IT experts and onsite next-business-day service with AI-driven, intelligent support to allow you to stay ahead of IT issues and employee frustration.
*Response times may vary by country and location. Availability and terms of Dell Technologies Services vary by region and by product. Contact a sales representative for details.
More information: Features | Service type | Next Business Day | ![](/p.gif) | Service included | Parts and Labour | ![](/p.gif) | Service time (hours x days) | 8x5 | ![](/p.gif) | Number of years | 5 year(s) | ![](/p.gif) | Phone support | Yes | ![](/p.gif) | Web support | Yes | ![](/p.gif) | Troubleshooting | Yes | ![](/p.gif) | Parts replacement | Yes | ![](/p.gif) | Compatibility | PowerEdge R550 |
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