HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.
Provides 4-hour response for HP hardware.
- Provides 2-hour response on software support through telephone access to highly trained support personnel.
- Updates HP software and select third party software at a predictable cost.
- Provides advantageous subscription savings on software updates.
- Provides access to HP's electronic support facility for software patches, a symptom-solution database, product descriptions, specifications, technical literature, and more. More information: Features | License term in years | 5 year(s) |  | Response time | 4 h | | Next Business Day (NBD) | Yes | | Phone support | Yes | | Compatibility | J9147A, J9148A, J9728A, J9729A |
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