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| Item number:
CIEN6-27038684 Manufacturer no.:
U8HM5E EAN/GTIN:
n/a |
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| HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
Features
- Remote problem diagnosis and support
- Onsite hardware support
- Replacement parts and materials
- Coverage window
- Onsite response time for hardware support
- Work to completion
- Escalation management
- Access to electronic support information and services
- Electronic remote monitoring and support, standard configuration More information: Features | Type | On-site | | Next Business Day (NBD) | Yes | | Service time (hours x days) | 9x5 | | Number of years | 3 year(s) | | On-site support | Yes | | HP segment | Business |
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| Other search terms: Support Care Pack, Warranty extensions, Warranty extension, HP license, HP licenses, Hewlett Packard licenses, Hewlett Packard license, IT service contracts, guarantee extension, guarantee extensions, warranty, guarantee, warranty extension |
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