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| Item number: CIEN6-85835676 Manufacturer no.: U18L1E EAN/GTIN: n/a |
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![](/p.gif) | HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go. More information: Supplier features | Support type | Active Care | ![](/p.gif) | Place of service | Remote and Onsite | ![](/p.gif) | Warranty coverage | In warranty | ![](/p.gif) | Coverage details | Standard workdays - 9 hours | ![](/p.gif) | Duration | 4 years | ![](/p.gif) | Response time | Next business day response | ![](/p.gif) | Service method | Onsite and Predictive Support | ![](/p.gif) | Additional support option | Defective media retention | ![](/p.gif) | Care Pack type | Electronic | ![](/p.gif) | Coverage period | 48 month(s) | ![](/p.gif) | Warranty type | S | Features | Type | On-site | ![](/p.gif) | Service type | Next Business Day | ![](/p.gif) | Response time | 9 h | ![](/p.gif) | Number of years | 4 year(s) | ![](/p.gif) | On-site support | Yes |
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