With such a span of offerings, it can be difficult to choose the elements that are critical to your business. To simplify this, Honeywell Edge Services are available in different bundled options to suit your requirements.
Our Platinum Deployment package provides protection at every level, including access to a project management resource, network certification, staging, kitting, deployment, tracking, and access to our award-winning Helpdesk.
To complement this, we also offer the Platinum Support package that fully covers your devices for any eventuality and includes battery replacement (for mobile devices) or printhead replacement (for printers), Operational Intelligence, Repair Management with Triage, and Advanced Unity Exchange.
At every stage, Honeywell Edge Services give you the confidence of having leading-class technologies combined with service and support plans that are designed to keep you operational for longer
Acquisition
Honeywell Edge Services include services to make the selection process easy, while ensuring that your organization is ready to deploy the devices.
Device Selection
To minimize disruptions to your business and make the most of your existing investments, our project management team will analyze your company’s infrastructure and processes with your specific mobility goals in mind.
Our mobility consultants can help you understand and navigate the most important mobility issues facing your organization.
Infrastructure Planning
Honeywell system engineers lay the foundation of a successful AIDC implementation or refresh by bringing reliable signal strength, network coverage, connectivity, and future scalability to your industrial distribution center, plant, or campus.
Our system engineers will match your device types, channels, sensitivity, transmit power,
range, and network coverage, so you get optimized AIDC system performance in even the most challenging industrial environments.
Continuity Services
Designed to provide hardware that allows customers to manage peak seasons, technology refreshes, and disposal of their obsolete technology.
We can refurbish the equipment you already own to extend its life until software development is complete, and your new equipment is deployed and adopted by operations.
And we can supplement current mobile devices to support peak seasons by providing additional devices when your business needs them the most.
Platinum Contract
The Edge Services Platinum Support contract is the only total support contract in the industry today offering 2-Day Depot Repairs or Spare Pool Management with 3- or 5-year contracts More information: Features | License quantity | 1 license(s) |  | Number of years | 5 year(s) | | Product type | Renewal | | Type | On-site | | Service included | Parts and Labour | | Service time (hours x days) | 24x7x365 | | Response time | 24 h | | Repair time | 48 h | | Phone support | Yes | | On-site support | Yes | | Web support | Yes | | Compatibility | E4206 |
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