Businesses today are increasingly dependent on information Technology and with the rapid evolution and complexity of today's computing environment, the need for responsive technical support of all kinds is greater than ever. IBM has responded to this need by developing the IBM ServicePac family of service offerings. Each ServicePac has been created to meet a specific requirement in the marketplace whether it is for maintenance of a hardware product, telephone technical support or installation services. More information: Features | Number of years | 3 year(s) | ![](/p.gif) | Service time (hours x days) | 24x7 | ![](/p.gif) | Terms | On-Site Repair | ![](/p.gif) | Including | Installed IBM options, Keyboard & Mouse |
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