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| Item number: CIEN8-31713943 Manufacturer no.: U9DM1E EAN/GTIN: n/a |
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![](/p.gif) | HP Priority Access Plus Service provides all features of HP Priority Access Service – such as direct access to highly skilled remote support agents and a globally consistent experience available in over 60 countries and more than 20 languages. Then it goes beyond by providing an assigned remote point of contact to manage your support needs and delivers reporting on a quarterly basis.[1] More information: Features | License term in years | 4 year(s) | ![](/p.gif) | Service time (hours x days) | 9x5 | ![](/p.gif) | HP segment | Business | Supplier features | Support type | Priority support | ![](/p.gif) | Place of service | Remote | ![](/p.gif) | Warranty coverage | In warranty | ![](/p.gif) | Coverage details | Standard workdays - 9 hours | ![](/p.gif) | Duration | 4 years | ![](/p.gif) | Response time | Next available agent | ![](/p.gif) | Service method | Phone | ![](/p.gif) | Additional information | Covers 1000+ seats | ![](/p.gif) | Care Pack type | Electronic | ![](/p.gif) | Coverage period | 48 month(s) | ![](/p.gif) | Warranty type | S |
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