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| Item number: CIEN8-54934 Manufacturer no.: U4608E EAN/GTIN: 4053162096400 |
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| This HP service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between different service-level options featuring different response times and coverage windows, as well as between several coverage periods to address your specific service needs.
- Remote problem diagnosis and support. - Onsite hardware support. - Materials included. - Service-level options with different coverage windows and response times.
- Help improve system uptime. Convenient onsite support. Reliable response times. - Reduction of incidents by anticipating issues through real-time monitoring of the environment and case history trend reporting Through the availability to purchase options, Proactive Care helps you by providing:. - Increased accountability and personalization through the assignment of an account support team that will provide support planning and reviews • Maximize return on IT assets through performance and availability analysis. - Simplified operations from fully utilizing management software • Flexible resourcing through access to skills on demand that can help with peak workload and project requirements. More information: Features | Number of years | 3 year(s) | | Service time (hours x days) | 24x7 | | Response time | 4 h | | On-site support | Yes | | Compatibility | ProLiant D58x |
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