You won't be down for long with HP Next Business Day[1] Exchange Service. Get high quality remote troubleshooting assistance and, if needed, a replacement will arrive the next business day, with shipping included. Send your failed unit back to HP in pre-paid packaging. More information: Supplier features | Support type | Exchange |  | Place of service | Offsite | | Warranty coverage | In warranty | | Coverage details | Standard workdays - 9 hours | | Duration | 2 years | | Response time | Next business day response | | Service method | Advanced unit exchange | | Care Pack type | Electronic | | Coverage period | 24 month(s) | | Warranty type | S | | Logistics options | Courier shipment and defective return | Features | Number of years | 2 year(s) | | HP segment | Business, Enterprise |
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