Providing High Visibility and Availability Across Your Zebra Solution
With Zebra OneCare you choose the service level you need with our Premier service being fully customisable, allowing you to create a package that meets the unique needs of your business.
If it's broken, we'll fix it. We make it fast and easy — anytime of day or night.
And our experts speak your language — with 17 languages, we're ready to support associates in just about every corner of the world.
Select
A higher level of care, delivering more capabilities:
- Replacement Service: If a device needs repair, replacements are shipped out as soon as you notify us — before we receive your broken unit.
We’ll even commission your mobile computer, so the device is ready to use on arrival.
- 24/7: No matter what time of the day or night you have a problem, our experts are ready to help.
Select service provides a technical support help desk with 24x7 availability.
- Repair Services Dashboard: Web-based tool that enables a series of reports that analyse repair, replacement and Technical Support status for Products under Contract.
- Visibility Services Options: Cloud-based visibility service options are available. Powered by our Zebra Visibility Platform, Zebra visibility solutions provide the location, condition and usage patterns of your device to enhance worker productivity. More information: Features | License quantity | 1 license(s) |  | Number of years | 3 year(s) | | Type | On-site | | Service time (hours x days) | 24x7 | | On-site support | Yes | | Web support | Yes | | Compatibility | DS4608 |
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