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| Item number:
CIEN8-79729144 Manufacturer no.:
D5865ZM/A EAN/GTIN:
190199607026 |
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| AppleCare OS Support plans provide enterprise-level incident support — defined as support for integration into heterogeneous environments; system components; network configuration and administration; professional software applications; web applications and services; and technical issues requiring the use of the command-line tools for resolution.
Every AppleCare OS Support plan includes AppleCare Help Desk Support, an annual technical support plan that covers an unlimited number of support incidents for software installation, launch, and use; hardware and software diagnosis and troubleshooting; and issue isolation for Apple-based solutions. More information: Features | Number of years | 2 year(s) | | Service time (hours x days) | 24x7 | | Response time | 1 h | | Compatible operating systems | iOS, iPadOS, macOS, macOS Server |
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| Other search terms: guarantee extension, guarantee extensions, warranty, guarantee, warranty extension |
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