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| Item number: CIEN9-100735161 Manufacturer no.: U53CJE EAN/GTIN: n/a |
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| HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go. Solution covers Base Hardware and up to 6 additional peripherals sold together. Solution include things like monitors (maximum of 2), docking stations, wireless keyboards, wireless mice, and headsets. More information: Supplier features | Support type | Active Care | | Place of service | Remote and Onsite | | Warranty coverage | In warranty | | Coverage details | Standard workdays - 9 hours | | Duration | 3 years | | Response time | Next business day response | | Service method | Onsite and Predictive Support | | Additional support option | PC Solution | | Care Pack type | Electronic | | Coverage period | 36 month(s) | | Warranty type | S |
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