ProSupport for PCs is the right offering for all commercial businesses. Featuring 24x7 direct access to in-region engineers, next business day onsite repairs, and automated, proactive issue resolution with telemetry-driven insights, ProSupport reduces end-user downtime while freeing up IT time to focus on higher-value projects.
Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.
*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details. More information: Features | Service type | ProSupport |  | Service included | Parts and Labour | | Service time (hours x days) | 24x7x365 | | Number of years | 5 year(s) | | Phone support | Yes | | Web support | Yes | | Troubleshooting | Yes | | Parts replacement | Yes | | Compatibility | OPTIPLEX MICRO 7020 |
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