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| Item number:
CIEN9-110264148 Manufacturer no.:
OTA_1OS3OS EAN/GTIN:
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| Dell’s base warranty covers repair or replacement for manufacturing defects only and does not include support for software-related issues. Basic service provides telephone (online chat (where available) and e-mail) hardware troubleshooting during local business hours, excluding local national holidays. During the telephone-based troubleshooting, the Dell Technician will determine if an onsite service technician is required.
Dell recommends ProSupport for PCs - your customers need more than a basic warranty service to keep their employees happy and productive. ProSupport Suite for PCs combines 24x7 (including holidays) non-scripted direct access to in-region IT experts and Next Business Day onsite reapirs. AI-driven, intelligent support that allows businesses to stay ahead of IT issues and employee frustration.
*Response times may vary by country and location. Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details. More information: Features | Service type | Basic Onsite | | Service included | Parts and Labour | | Service time (hours x days) | 8x5 | | Number of years | 3 year(s) | | Phone support | Yes | | Web support | Yes | | Troubleshooting | Yes | | Parts replacement | Yes | | Compatibility | OptiPlex All-in-One 35W 7420 |
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