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| Item number: CIEN9-39283991 Manufacturer no.: VD3M3_1CR4OS EAN/GTIN: n/a |
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![](/p.gif) | Dell’s base warranty covers repair or replacement for manufacturing defects only and does not include support for software-related issues. Basic service provides telephone (online chat (where available) and e-mail) hardware troubleshooting during local business hours, excluding local national holidays. During the telephone-based troubleshooting, the Dell Technician will determine if an onsite service technician is required. Dell recommends ProSupport for PCs - your customers need more than a basic warranty service to keep their employees happy and productive. ProSupport Suite for PCs combines 24x7 (including holidays) non-scripted direct access to in-region IT experts and Next Business Day onsite reapirs. AI-driven, intelligent support that allows businesses to stay ahead of IT issues and employee frustration.
*Response times may vary by country and location. Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details. More information: Features | Service type | Basic Onsite | ![](/p.gif) | Service included | Parts and Labour | ![](/p.gif) | Service time (hours x days) | 8x5 | ![](/p.gif) | Number of years | 4 year(s) | ![](/p.gif) | Phone support | Yes | ![](/p.gif) | Web support | Yes | ![](/p.gif) | Troubleshooting | Yes | ![](/p.gif) | Parts replacement | Yes | ![](/p.gif) | Compatibility | Vostro 3710 SFF |
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![](/p.gif) | Other search terms: guarantee extension, guarantee extensions, warranty, guarantee, warranty extension |
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